SureFeed Microchip Pet Feeder

I didn’t think my daft cat was going to get it but after almost 6 weeks he’s had a eureka moment and ‘by Jove he’s got it’! We have one cat on a special diet so now he’s learned which bowl is his and all going well. Great idea just give it time and they will get it eventually. Only one design flaw is when on trainer mode the light constantly flashes draining the battery and as with our stupid cat got through lots during that phase.

I have had one of these for years and with 2 cats in and out it has worked hard. It is great that other cats can't get in, because our cats need to know they are safe from the local tomcat tearaway. Anyway if bits have worn over the years a quick look at sureflap website gives access to trouble shooting guides and videos. The customer support team get back to you really quickly and help sort it out. I would definitely buy one again.

This cat flap is as good as previous reviews but I cannot for the life of me work out how to programme for the evening In Only mode so I have to do it manually at night and in the morning. The instructions need to be much clearer; I think there is a stage missing.

Very disappointed that the unit as a whole is sooo big and bulky. The plastic bowl itself is 0.4litre but the whole unit it sits in is huge. But overall the product is a great idea, food is completely sealed so great to keep flies away in the summer, and does help keep food fresher longer. Would definitely recommend, but I wish SureFeed would make a more compact version, a smaller unit with a smaller bowl (closer to 0.2l). I have 6 ceramic food bowls down at one time (all 0.2l), and they don't take up very much floor space at all, but if I were to have six of these units down, they would take up way too much floor space! I also like to put a couple bowls up high, but these are much too bulky to be able to do that

Got 2 of these for my 2 cats who have FLUTD and IBD. Took 4 weeks to get them to use it properly. Considering the price of this feeder is a shame that the batteries are non-rechargeable. Furthermore, we should be able to choose the colour instead of spending more money on the coloured accessories. Also, one of my cats needs to lunge his head to activate the feeder due to the positioning of his chip. Not very comfortable for him as he needs to move fast to not get his head trapped by the door.

I bought this recently as we had an 'intruder' in the house a few times which was causing my kitten a lot of distress. Took a few days to get used to it, especially as the flap was smaller than the original flap but after about 4 or 5 days he was using it happily enough. He hasn't quite worked out that other cats can't get in but he is settling down and is less stressed than he was. I just hope he doesn't get too big for the hole as it would mean getting a new glazed panel with a bigger hole.

After training to get my cat used to being comfortable with the flap opening

I bought one litter box from you, looks great. And I have one litter box with a closed back. That's perfect, the other cat can't get in.

I have a kitten and a 6-year-old ragdoll tomcat, and I think he might end up with a hernia eventually. I did check if they had larger sizes, but unfortunately not. Today is the first day, so I’m hoping he’ll be able to stand at it better soon. Luckily, they both figured it out really quickly.

I use this feeder for my 3 cats. They’re great feeders! Good portioning for the food, easy to clean, easy to set up and the battery lasts a long time. But: if you have multiple cats, it’s not ideal. My other cat keeps pushing against the flap until it opens, so she can still get to the other’s food, and it’s easy to stick a head in from the side and steal some. So for one cat I definitely recommend it! Not so much if you have more than one.