Top local reviews
wish for more choices
We are quite disappointed by the functionality, I wish you could give each pet a separate rule (pet A: in and out, pet B: in only). Unfortunately still an all or nothing. We have one kitten (that would need to get in if it runs out) and a grown up cat (in/out whenever he wants).
door works perfectly well if you are ok with limited options.
No more strays!
This is excellent, as is Sureflaps customer service. The first one didn't work properly so Sureflaps replaced it and paid to have it re-fitted.
Replacement works like a dream. Standard size just fits my female Maine Coon. Can't recommend this highly enough.
good but expensive to fit
I was not sure such a complex thing could work so well but it does. My nervous cat finds it fine to use and no other cats get in.
However it was quite difficult and expensive to fit to my brick wall. I needed to purchase 5 of the expensive tunnel extensions and also the mounting adaptor which is needed to screw the cat flap onto the wall.
But worth it in the end.
Solution to our intruder cat problem!
I am so pleased and relieved to have found a solution to our intruder cat problems. In particular, the cat next door liked to come in and steal our cat's food and also our food! Our cat stood and watched with an anxious look on his face. My reduced bill for cat food (halved) is already paying for our new cat flap!
Reviews from other countries
||Netherlands
Voerautomaat 400 ml - SureFeed Microchip Voerautomaat
Doesn't work when a pet really needs to follow a strict diet
The cat with severe IBD and therefore on a special diet just manages to break into the SureFeed. It was already secured with an extra lid. I was suspicious and set up a camera, and it was clearly visible that he could still steal some kibble. As a result, another serious intestinal inflammation and again a lot of money spent at the vet. The idea is nice, but unfortunately it's not suitable when a cat really can't have any other food.
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View original||Netherlands
Voerautomaat 400 ml - SureFeed Microchip Voerautomaat
both the lifespan of the container and the batteries is completely wrong
I've had the feeder for 2 years now... They say with Duracell the batteries last 6 months, but honestly it's more like 3 months. And the feeder is supposed to last 6 years, but in reality it's more like 2 years because the motor has already broken down.
Also, it's really inconvenient for a Maine Coon to eat from it because the arch gets in the way a lot.
So if you're still considering buying it... DON'T do it if you have a large cat.
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||Germany
Sureflap grau / weiß
Cat flap opens with a big delay or sometimes not at all
The cat flap opens from the inside without any issues. From outside to inside, it should react to the chip straight away and open. But it doesn’t do that. It opens with a big delay, so my cat won’t go from outside to inside. Unfortunately, I’m not happy with it.
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View original||Netherlands
Voerautomaat 400 ml - SureFeed Microchip Voerautomaat
Fantastic
Costs a bit, but you get something good in return! My cats needed a little time to get used to the feeders, but now it's great—no more eating from each other's bowls, and they can just eat whenever they want without the other cat joining in.
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||Austria
Sureflap weiß
Absolutely delighted
At first I had to practice a bit and it took a few days for my cats to figure it out, but now it works brilliantly and takes so much stress off all of us. I chose the larger flap. I have a Norwegian Forest Cat mixed with Maine Coon and apparently a purebred Maine Coon. In any case, I think the size is perfect for both of them and I’d definitely recommend going for the bigger flap if you have larger cats. And yes, the mechanism is actually a bit noisy.
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View original||Germany
Futterautomat 400 ml
Serves its purpose, everything else is disappointing
I've been using the machines for 3 months now. The bowls are too deep and the divided one (which I unfortunately need) is way too small. Otherwise, everything is plastic, the required batteries are from the last century – a rechargeable version would be much better – and one of them only works when it feels like it. At least each cat only eats the food meant for them... Price/performance is completely over the top.
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View original||Sweden
Foderautomat 400 ml
Works well
After training to get my cat used to being comfortable with the flap opening
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View original||Germany
Futterautomat 400 ml
Highly recommended
Very good feeder, both of our cats immediately accepted their own one.
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View original||Czechia
Handy little gadget
Works as described. All the cats got used to the feeders very quickly. All it took was to put their favourite pouch inside and let them sniff it. They knew it was there, they just had to figure out how to get to it. A couple of times they jumped when the lid opened, but their desire for their favourite pouch was stronger. There’s no smell of food at all in the flat. I already have 3 feeders for cats on different diets (one tomcat on urinary, another tomcat on no special diet, and two cats on gastrointestinal).
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View original|Switzerland
Futterautomat 400 ml
Cleaning, removal of side windows
Cleaning is a nightmare, there's mould and you can't remove the side windows either. I paid 170 CHF for it, and it's definitely not worth it.
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||Denmark
Sæt: Kattelem Microchip & Hub
Constantly fails
8 out of 10 times, the cats' chip isn't read, even though the batteries are brand new alkaline ones.
The app is also useless, as updates are delayed by several hours.
To be sure the cat can get in, you have to disable the lock and use it as a manual cat flap, which you might as well have bought for 100 kr.
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||Belgium
chatière blanche
Very tight fit for an adult male
Easy to install.
Works well.
It's a shame there doesn't seem to be a LARGE version available.
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View original||Italy
bianco
Cat flap
The little door works well.. It almost completely lacks instructions for setting the opening and closing times.. It doesn't show whether the cat has gone through and whether it's inside or outside..
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View original||Switzerland
Sparpaket: 2 x 400 ml Futterautomat
Works perfectly
I've had the feeders for 2 years now and they work perfectly! I accidentally dropped one on the floor and it broke, but that was my fault.
The batteries last a really long time, and the cats accepted the feeders straight away! Now my cat with the special diet can't steal the other cat's food anymore, and vice versa ;-) Best investment ever!
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|Germany
Sureflap weiß
Brilliant cat flap and brilliant service
Cat flap in use with 2 cats for 11 years. Scanning the microchips is easy to understand and do, the flap was installed quickly and works reliably. After 11 years, the 4-way lock has worn out and falls out if a cat goes through too quickly. Had a chat with extremely friendly customer service, and now they're sending me a replacement lock free of charge. There really is still quality and service in Germany. Thanks.
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View original||Netherlands
It takes a bit to figure out how it works, but it works perfectly
Works great.
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View original|Germany
Futterautomat 400 ml
Never again!!!!
Plastic nightmare with completely unsuitable bowls. Constantly breaking and unreliable.
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View original|Germany
Futterautomat 400 ml
Food thief – NO MORE!
After I adopted a fairly young wildling (~1.5 years old) from the area, word apparently got around in the cat community that there’s a 5-star walk-in buffet at my place, and managing that overnight was pretty time-consuming and cost me a lot of sleep. The Surefeed worked brilliantly – the troublemakers are left standing in front of a locked flap, and the little rascal is much more relaxed now that he knows there’ll still be food later on.
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View original||Germany
Futterautomat 400 ml
Tears of joy from excitement
My senior likes to pace himself with his food. For the past few weeks, we've had a new rescue who inhales anything edible in seconds.
No chance Grandpa can leave his bowl for later anymore.
The automatic feeder was our hope…
It took less than 10 minutes for the senior to figure out how it works. Lid up – favourite treat – done. The feeder is super quiet and registering only took a few seconds.
I'm thrilled.
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