SureFeed Sealed Pet Bowl

I feel slightly guilty giving this a so-so review - the product seems to work perfectly, but it was a complete waste of money for us. The cat that is the main reason we got it - he's getting bullied out of his food - won't go near it. He is intimidated by the noise and hates having something over his head. He'd rather go hungry than use it. I should have known better! We'll have to try to sell it on, I guess.

Overall, the device is a clever solution. As long as you don’t have a completely black cat. My cat is entirely black and apparently the sensor doesn’t recognise her, so she ends up sitting in front of a bowl that’s always closed. I’m sure this could be improved. We use the system without a microchip.

I had to order new bowls because the old ones were really worn out over time (8 years), but the new bowls don’t have the divider like before, which is a real shame. The water from the wet food runs into the kibble and the kibble ends up looking awful. So my cat doesn’t want it anymore... I have to throw the food away, which really bothers me.

The idea is really good, the system works, but the bowl is very uncomfortable for them—they can't eat the food from the edges. Plus, you have to buy a back cover if you have more cats. On the other hand, you should be able to set up all the options from the app; there are things that only customer service can set for you, and the app itself could be better too.

The idea is good, but unfortunately this feeder doesn’t work with two cats on different diets. One cat can eat from the other’s bowl through the back as soon as the flaps are open. That’s not ideal if one cat is overweight and the other has an allergy and needs hypoallergenic food. Also, the flaps often don’t work properly, they either stay shut or remain open. In short, it’s unusable for us and a waste of money.

We bought two bowls when they were first released and were very satisfied – the bowls lasted not just for each cat reliably, but a whole 7 years. With our third cat and the purchase of a third bowl, I noticed this one only lasted 3 years. I’ve noticed so many changes and have to say the company has cut production costs, unfortunately at the expense of quality. If the quality was still the same, I would have bought again. But now I’m looking for new suppliers.

We have a cat who is allergic to chicken. This feeder stops her from eating the food meant for our youngest. However, our youngest has developed an interest in the senior ladies’ food. Every night, she breaks open the machine and eats the special feed in the house. She doesn’t sneak food from the side, but instead breaks in with her paw from the front. It’s pretty annoying to wake up and find it open and the bowl pulled out, when it’s supposed to be locked.

I bought two replacement bowls for the SureFeed in December 2025. Basically, I'm very happy with them. However, after such a short time, the rubber seals are already coming off, so they no longer seal properly when the lid of the feeder is closed.

The feeder arrived used, it was a nightmare to reset it, now it works but the lid doesn’t quite close properly... I’m thinking of replacing it.

My cats quickly figured out how to eat together, so the trick doesn't really work anymore.

The dispenser works well, but the speed that's supposed to be the fastest for closing the bowl has some issues. The delay can vary, which is a problem when you have another pet trying to sneak some kibble from it.