SureFeed Sealed Pet Bowl

The big obstacles in the bowl are too large, the cat can't even try to eat directly so it all just ends up with her using her paws to get the food out. Doesn't feel like that's the intention. Also, the bowl is light in weight and with just a bit of food, the cat sometimes grabs the rubber strip and then the whole bowl moves out of place. Another problem is that the cat opens the SureFeed machine, but when she backs away and uses her paws instead, the SureFeed closes because the ID chip gets too far from the sensor in the SureFeed.

I bought 3 of them. After 2 years, all 3 broke on me... €240 down the drain. And the warranty, well, doesn't work... because I didn't know you have to register with Petscare using the number on the box.

The cat with severe IBD and therefore on a special diet just manages to break into the SureFeed. It was already secured with an extra lid. I was suspicious and set up a camera, and it was clearly visible that he could still steal some kibble. As a result, another serious intestinal inflammation and again a lot of money spent at the vet. The idea is nice, but unfortunately it's not suitable when a cat really can't have any other food.

I've had the feeder for 2 years now... They say with Duracell the batteries last 6 months, but honestly it's more like 3 months. And the feeder is supposed to last 6 years, but in reality it's more like 2 years because the motor has already broken down. Also, it's really inconvenient for a Maine Coon to eat from it because the arch gets in the way a lot. So if you're still considering buying it... DON'T do it if you have a large cat.

For this price, I really expected it to have a rechargeable battery, but instead you still have to use batteries, and a size that no one ever has at home. The part that hangs over the tray, in my opinion, hangs very low. My cat doesn't dare go under it, even after weeks of trying. Really a shame for such an expensive tray.

For this price, I really expected it to have a rechargeable battery, but instead it runs on batteries—and not even a standard size, but one that hardly anyone has at home and is only sold in DIY stores. I also find it really disappointing that the chip section can't be adjusted in height. It hangs very low, so the cats have to really crouch down to reach the food. Unfortunately, mine just won't do that, even after weeks of trying. Such a shame :/

Hi I have two cats. One of them has an older version of this feeder and it works perfectly. It closes quickly when she leaves. The new one I bought for my other cat, who needs veterinary food, takes much longer to close (even on the fastest setting!) It takes more than 5 seconds before it even starts to close! The first cat figured out on day one that if she queues up, she can eat the rest of the food, which is basically all of it. So the new feeder is completely pointless.

I thought it was a microchip-activated bowl, to stop the cats from swapping bowls... But in the end, the bowl opens as soon as it detects any movement passing by.

My mum bought some Surefeed bowls like this one about a month ago. 1. These bowls apparently have a known issue with the automatic lid mechanism. She had this problem with 3 out of 4 bowls in total. 2. She paid around €110 per bowl, had one bowl replaced twice, and she’s sending them all back for good this week. I’m especially shocked, given all the problems with these bowls, that the price has actually gone up. And by €40, no less! It’s disgraceful!

I've already had to reorder the stainless steel bowls for the third time in a short period. Even though I only wash them by hand, the rubber seals break quickly! Other than that, I'm happy with the machine – it's really durable!