Cat Mate Drinking Fountain

After a few months of use, the prongs on the adapter got pushed in, and from then on the pump stopped working. So now I have a drinking fountain that's not functional, it's just a water bowl at the moment.

We've been using this model for many years. But ever since the pump broke for the first time, it's been nothing but trouble. First, the power supply for the new pump broke. Then the pump itself broke. Then something else broke again, and this time we didn't even know what it was. The new replacement power supply now hums unbearably loud. I think the quality has really gone downhill. We're constantly swapping out parts.

I ordered the fountain on 12 July this year and after a short time the motor has already broken. Please send a replacement as soon as possible.

Everything works perfectly except for the transformer. The most ridiculous thing is that you can't even get it as a spare part.

After not even 2 months, it doesn't work anymore!!

After 7 months of use, the pump broke, so I bought a spare one for 60 PLN. A month later, the power supply broke and you can't buy a replacement. Money down the drain. For this price, you can get a ceramic fountain that's easier to clean and has a better pump.

Everything works great except for the plug, which stopped working after just a little use. It retracts into itself and can't be plugged into the socket.

POOR QUALITY PRODUCT; After just 2 months of use, it already broke. Zooplus replaced it once, but the same problem happened again. Avoid buying this fountain.

I've bought several fountains over the past few years and they were perfect, but the last two broke because of the plug—damaged pins. The quality of the product has gone down and there's no way to make a claim because the product wasn't registered on the website. Zooplus doesn't take responsibility. It's a scam.

Terrible, very noisy and it hasn’t even lasted half a year.