SureFlap Microchip Cat Flap Connect

The idea is really good, the system works, but the bowl is very uncomfortable for them—they can't eat the food from the edges. Plus, you have to buy a rear cover if you have more cats. On the other hand, you should be able to set all the options from the app; there are things that only customer service can set for you, and the app could also be better.

The idea is good, but unfortunately this feeder doesn’t work with two cats on different diets. One cat can eat from the other’s bowl through the back as soon as the flaps are open. That’s not ideal if one cat is overweight and the other has an allergy and needs hypoallergenic food. Also, the flaps often don’t work properly, they either stay shut or remain open. In short, it’s unusable for us and a waste of money.

I bought the SureFeed for my two cats: the female eats slowly, while the male is very greedy and used to eat her portion too. At first it worked quite well and the female got used to it straight away. However, the male often interferes, comes over when it opens and pushes it aside. I had to buy an accessory to close the back because he managed to squeeze in. Now he blocks the lid as it closes, leaving it open. I'm not satisfied considering the price.

I’ve had the flap installed since January now. When everything works, it’s really good. Especially because it’s nice and big. I don’t want my cats going out at night. Unfortunately, the set time keeps resetting, so sometimes I find the cats outside again in the morning.

We bought two bowls when they were first released and were very satisfied – the bowls lasted not just for each cat reliably, but a whole 7 years. With our third cat and the purchase of a third bowl, I noticed this one only lasted 3 years. I’ve noticed so many changes and have to say the company has cut production costs, unfortunately at the expense of quality. If the quality was still the same, I would have bought again. But now I’m looking for new suppliers.

We have a cat who is allergic to chicken. This feeder stops her from eating the food meant for our youngest. However, our youngest has developed an interest in the senior ladies’ food. Every night, she breaks open the machine and eats the special feed in the house. She doesn’t sneak food from the side, but instead breaks in with her paw from the front. It’s pretty annoying to wake up and find it open and the bowl pulled out, when it’s supposed to be locked.

We have had this cat flap for a little over a year now. Our cat managed to open the previous cat flap, so it was time to buy one that closes better. But our cat can open this one too. He puts his head—and his chip—by the reader until he hears the lock click, then uses his claw to pull the flap forward and get through. Knowing that a fox walks around here at night, I had hoped to keep the cat inside, but no luck. Clever cat. Other than that, it’s a fine flap.

My cats quickly figured out how to eat together, so the trick doesn't really work anymore.