86 reviews forSureFlap Microchip Cat Flap Connect
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Top local reviews
Very good
Easy to instal, works as described. Our relatively small cats didn’t take long to learn to use it. It does click so if you have a cat who objects to snappy / clicking noises it might be an issue, but ours will sit next to us while we use power tools so it was no problem for them. Best of all, the big bad bully cat who kept coming in and terrorising ours is now kept out. Highly recommended.
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At last!
I didn’t think my daft cat was going to get it but after almost 6 weeks he’s had a eureka moment and ‘by Jove he’s got it’! We have one cat on a special diet so now he’s learned which bowl is his and all going well. Great idea just give it time and they will get it eventually. Only one design flaw is when on trainer mode the light constantly flashes draining the battery and as with our stupid cat got through lots during that phase.
Reviews from other countries
||Austria
Sureflap weiß
Absolutely delighted
At first I had to practice a bit and it took a few days for my cats to figure it out, but now it works brilliantly and takes so much stress off all of us. I chose the larger flap. I have a Norwegian Forest Cat mixed with Maine Coon and apparently a purebred Maine Coon. In any case, I think the size is perfect for both of them and I’d definitely recommend going for the bigger flap if you have larger cats. And yes, the mechanism is actually a bit noisy.
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||Netherlands
Voerautomaat 400 ml
money down the drain
For this price, I really expected it to have a rechargeable battery, but instead you still have to use batteries, and a size that no one ever has at home. The part that hangs over the tray, in my opinion, hangs very low. My cat doesn't dare go under it, even after weeks of trying. Really a shame for such an expensive tray.
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View original||Netherlands
Voerautomaat 400 ml
Amazing
Very satisfied.
I have two cats that need special kibble, so this is ideal, but now I notice that sometimes it gets stuck.
I've had it for 5 years now.
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||Germany
Futterautomat 400 ml
Serves its purpose, everything else is disappointing
I've been using the machines for 3 months now. The bowls are too deep and the divided one (which I unfortunately need) is way too small. Otherwise, everything is plastic, the required batteries are from the last century – a rechargeable version would be much better – and one of them only works when it feels like it. At least each cat only eats the food meant for them... Price/performance is completely over the top.
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||Switzerland
Katzenklappe (nur mit SureFlap Hub nutzbar)
Good idea and lots of features, but unfortunately unreliable
Advantages
Customisable settings for different cats
Quick relocking is generally very practical
App with status, activity tracking, and timer control
Hub and setup are generally straightforward
Fail-safe mode available for empty batteries
Customer service responds and tries to help further
Disadvantages
Exit detection on my device is unreliable
At times, my cat couldn't get out anymore
The error only occurred from inside to outside
Restart required by removing the batteries
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View original||Netherlands
Voerautomaat 400 ml
Money down the drain, unfortunately
For this price, I really expected it to have a rechargeable battery, but instead it runs on batteries—and not even a standard size, but one that hardly anyone has at home and is only sold in DIY stores.
I also find it really disappointing that the chip section can't be adjusted in height. It hangs very low, so the cats have to really crouch down to reach the food. Unfortunately, mine just won't do that, even after weeks of trying.
Such a shame :/
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View original||Sweden
Foderautomat 400 ml
Works well
After training to get my cat used to being comfortable with the flap opening
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View original||Germany
Futterautomat 400 ml
Highly recommended
Very good feeder, both of our cats immediately accepted their own one.
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View original||Czechia
Handy little gadget
Works as described. All the cats got used to the feeders very quickly. All it took was to put their favourite pouch inside and let them sniff it. They knew it was there, they just had to figure out how to get to it. A couple of times they jumped when the lid opened, but their desire for their favourite pouch was stronger. There’s no smell of food at all in the flat. I already have 3 feeders for cats on different diets (one tomcat on urinary, another tomcat on no special diet, and two cats on gastrointestinal).
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View original||Spain
Comedero automático 400 ml
Don't even think about buying this feeder
Fails within a year or less. Sure will only replace it once, even if it breaks again after a few months. Look for another brand. It's a rip-off.
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View original|Switzerland
Futterautomat 400 ml
Cleaning, removal of side windows
Cleaning is a nightmare, there's mould and you can't remove the side windows either. I paid 170 CHF for it, and it's definitely not worth it.
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||Denmark
Sæt: Kattelem Microchip & Hub
Constantly fails
8 out of 10 times, the cats' chip isn't read, even though the batteries are brand new alkaline ones.
The app is also useless, as updates are delayed by several hours.
To be sure the cat can get in, you have to disable the lock and use it as a manual cat flap, which you might as well have bought for 100 kr.
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||Belgium
chatière blanche
Very tight fit for an adult male
Easy to install.
Works well.
It's a shame there doesn't seem to be a LARGE version available.
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View original||Italy
bianco
Cat flap
The little door works well.. It almost completely lacks instructions for setting the opening and closing times.. It doesn't show whether the cat has gone through and whether it's inside or outside..
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View original||Switzerland
Works perfectly
I've had the feeders for 2 years now and they work perfectly! I accidentally dropped one on the floor and it broke, but that was my fault.
The batteries last a really long time, and the cats accepted the feeders straight away! Now my cat with the special diet can't steal the other cat's food anymore, and vice versa ;-) Best investment ever!
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|Germany
Sureflap weiß
Brilliant cat flap and brilliant service
Cat flap in use with 2 cats for 11 years. Scanning the microchips is easy to understand and do, the flap was installed quickly and works reliably. After 11 years, the 4-way lock has worn out and falls out if a cat goes through too quickly. Had a chat with extremely friendly customer service, and now they're sending me a replacement lock free of charge. There really is still quality and service in Germany. Thanks.
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View original||Netherlands
It takes a bit to figure out how it works, but it works perfectly
Works great.
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View original|Germany
Futterautomat 400 ml
Never again!!!!
Plastic nightmare with completely unsuitable bowls. Constantly breaking and unreliable.
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View original||Sweden
Automatisk matare 400 ml
Doesn't close fast enough. Completely pointless.
Hi
I have two cats. One of them has this kind of feeder, but an older model, and it works perfectly. It closes quickly when she leaves. The new one I bought for my other cat, who needs veterinary food, takes much longer to close (even on the fastest setting!)
It takes more than 5 seconds before it even starts to close! The first cat learned on day one that if she queues up, she can eat the rest of the food, which is basically everything. So the new feeder is completely pointless.
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View original|Germany
Futterautomat 400 ml
Food thief – NO MORE!
After I adopted a fairly young wildling (~1.5 years old) from the area, word apparently got around in the cat community that there’s a 5-star walk-in buffet at my place, and managing that overnight was pretty time-consuming and cost me a lot of sleep. The Surefeed worked brilliantly – the troublemakers are left standing in front of a locked flap, and the little rascal is much more relaxed now that he knows there’ll still be food later on.
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