55 reviews forSureFlap Microchip Pet Door Connect

I bought the pet door&hub as I read that you could control access for individual pets. It advertises that you can do this through the app- giving the example of having a sick pet that you need to keep indoors, whilst still allowing others to go out. This is not a feature! I can only lock/ unlock the pet door for all pets registered. My cats have not been using the door at all yet as they are wary of the noise+new design compared to their previous one. I’m hopeful that they’ll come around in time

The size and stability of the flap are great. Unfortunately, you can't set the access individually for different cats, as I expected from the smaller flap. Since I regularly have foster cats who aren't allowed outside, that's a big disadvantage for me. My cats were able to break open the previous model, so the smaller flap wasn't an option. For the high price, I expected a lot more – unfortunately, for me, it's a step backwards.

Unfortunately, the hub has to be connected to the router with a LAN cable. This means the hub needs to be close to the router, and if the cat flap isn’t nearby, the hub keeps losing connection – as a result, things like curfews or remote control just don’t work properly. For this price range, that’s simply unacceptable! Our flap is just one floor below and there isn’t even a door between the hub and the flap – and that’s already enough for the connection to drop.