Cat Mate Elite Microchip Cat Flap with Timer Control

Unfortunately, like only 1 other reviewer, this product seems to be ineffective for my situation. Bought 2 and the greedy cat took to it immediately, but the one who likes to graze won't go near it. He doesn't want to put his head under the arch, and the motor sound terrifies him. Alas, I was so excited for this and feel really sad. Otherwise it's a great product.

I didn’t think my daft cat was going to get it but after almost 6 weeks he’s had a eureka moment and ‘by Jove he’s got it’! We have one cat on a special diet so now he’s learned which bowl is his and all going well. Great idea just give it time and they will get it eventually. Only one design flaw is when on trainer mode the light constantly flashes draining the battery and as with our stupid cat got through lots during that phase.

I have had one of these for years and with 2 cats in and out it has worked hard. It is great that other cats can't get in, because our cats need to know they are safe from the local tomcat tearaway. Anyway if bits have worn over the years a quick look at sureflap website gives access to trouble shooting guides and videos. The customer support team get back to you really quickly and help sort it out. I would definitely buy one again.

This cat flap is as good as previous reviews but I cannot for the life of me work out how to programme for the evening In Only mode so I have to do it manually at night and in the morning. The instructions need to be much clearer; I think there is a stage missing.

Easy to install and set up the timer, and register the cats’ microchips. I had two problems that I managed to solve with the included instructions. 1) The cat couldn’t get in. Sometimes yes, sometimes no. It took about 3–4 seconds in the tunnel to scan the cat. My cats don’t have that kind of patience. The problem was that "Extra security" was on (EON), and I needed to set it to EOFF. 2) The timer’s curfew times didn’t work the first day. I had to reprogram them and they’ve worked ever since.

I have a problem with the locking noise. It terrifies my dog, who had a tough past before I adopted her, so I'm not sure I can keep her. I need one that's less noisy. 😱