Nutribird P15 Tropical

It smells really nice, but my parrots don’t want it. They won’t eat it. What I don’t like is that lately my orders come in GLS boxes instead of Zooplus ones, I don’t like that they open my parcels with my orders and on top of that, they’ve taken out the invoice. I also don’t understand why, if today is a free shipping day, I still have to pay for it?