For most areas in the Republic of Ireland*, we offer you a choice of delivery service partner and free delivery on orders of €49 or more, as follows:
Possible delays to your zooplus delivery
Due to very high volumes of parcels currently being processed in our warehouse, we are sorry to advise that some customers are experiencing delays of 1-2 extra days before their parcel arrives.
Please bear with us while we do everything possible to return to our normal levels of service. In the meantime, we would like to apologise for any inconvenience this may cause you.
If you have any particular concerns, please contact our customer care team via the usual methods.
Orders are processed and dispatched within 48 hours of receipt and our delivery service partners provide online parcel tracking facilities, active from 2-3 working days after dispatch.
Delivery Times:
Delivery to Irish addresses usually takes place within the specified number of working days below. This may vary depending on availability, payment method, location and other factors beyond our control. For bank holidays, please allow an extra day.
| Ordered on |
85% of our parcels are delivered between |
Earliest Delivery Date (when ordered before 4pm) |
|---|---|---|
| Monday | 3-5 days | Thursday the same week |
| Tuesday | 3-4 days | Friday the same week |
| Wednesday | 3-4 days | Monday the following week |
| Thursday | 2-4 days | Monday the following week |
| Friday | 2-4 days | Tuesday the following week |
| Saturday | 4-5 days | Thursday the following week |
| Sunday | 4-5 days | Thursday the following week |
Bulky goods are subject to special shipping terms and customers are advised that these items may take longer to arrive than the estimated delivery times above and may arrive separately. These goods are only dispatched with special delivery service providers and are therefore not available in all countries. This information is included in the product description. We apologise for any inconvenience.
Shipping Costs:
zooplus offer International Shipping to the Countries listed in the table below at the stated delivery rates. Conditions may apply*. We remind you that we are unable to ship to Military Addresses, you have our apologies for any disappointment. Should you require any further information, please feel free to contact our Customer Service Team.
* A minority of locations will incur additional Shipping Charges. The exact cost of delivery is determined by your location: This can be checked using the tool below and will also be visible before checkout.
